Convergys India Walk-in : Any Graduate : Customer Care Executive: Pune

share facebook

Enter Your Email below to get Daily Job Alert in Your Mailbox



]]>
Convergys India

Convergys India Walk-in : Any Graduate : Customer Care Executive: Pune


Designation :  
 Customer Care Executive

Start-up Companies : Click here
                                                                                                     
Criteria : 
Any Graduate


                       AMCAT Questions : Click here

Skills :

  • College Graduates- (any stream) Fresher or Experienced or undergraduates Fresher 
  • Should have excellent communication and English speaking skills
  • Knowledge of basic computer operations.
  • Ability and willingness to learn.
  • Courteous with strong customer service orientation.
  • Dependable with proficient attention to detail.
  • Good listening and responding skills.
  • Should be willing to take up challenges and go extra mile to perform work responsibilities
  • Should have great interpersonal skills and ability to perform under pressure


Genuine Consultancies : Click here


Job Description :

  • Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
  • Support customers across Telecommunication, Meet customer requirements through first contact resolution.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.


Placement Papers : 



Experience :  Freshers (0 - 2 years)    - More Fresher Jobs



Location :     Pune(Are you looking for jobs in
Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata ?)



How to Apply :

Date of Walk-in: Feb 08, 2017 - Feb 09, 2017

Time of Walk-in: 11:00 AM

Walk-in Address: 

Convergys India Services Private limited,
RMZ Westend, Near McDonalds/Reliance Mart ,
Aundh,
Pune, Maharashtra - 411007




Advertisement

Share on Google Plus
    Blogger Comment
    Facebook Comment

1 comments:

  1. Remember To Subscribe To Our Newsletter For Job Updates Kindly Let Me Know If You Need Any Help With Application Process Or Have Any Other Queries You Can Also Reach Us At todayshotwalkin@gmail.com

    ReplyDelete