Convergys India Walk-in : Any Graduate : Customer Care Executive: Pune

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Convergys India

Convergys India Walk-in : Any Graduate : Customer Care Executive: Pune

Designation :  
 Customer Care Executive

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Criteria : 
Any Graduate

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Skills :

  • College Graduates- (any stream) Fresher or Experienced or undergraduates Fresher 
  • Should have excellent communication and English speaking skills
  • Knowledge of basic computer operations.
  • Ability and willingness to learn.
  • Courteous with strong customer service orientation.
  • Dependable with proficient attention to detail.
  • Good listening and responding skills.
  • Should be willing to take up challenges and go extra mile to perform work responsibilities
  • Should have great interpersonal skills and ability to perform under pressure

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Job Description :

  • Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
  • Support customers across Telecommunication, Meet customer requirements through first contact resolution.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.

Placement Papers : 

Experience :  Freshers (0 - 2 years)    - More Fresher Jobs

Location :     Pune(Are you looking for jobs in
Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata ?)

How to Apply :

Date of Walk-in: Feb 08, 2017 - Feb 09, 2017

Time of Walk-in: 11:00 AM

Walk-in Address: 

Convergys India Services Private limited,
RMZ Westend, Near McDonalds/Reliance Mart ,
Pune, Maharashtra - 411007


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