Mphasis Career Recruitment Drive 2017 for Freshers | B.E,B.Tech,MCA | Pune

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Mphasis Career Recruitment Drive 2017 for Freshers | B.E,B.Tech,MCA | Pune

Company Profile  :

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.


Mphasis is offering the job opportunities for the fresher/experienced candidates to work as Trainee at Bangalore. Both Graduates and Postgraduates are eligible for this post.

Company Profile  :

Mphasis Careers 2017

(0-1 years) Fresher openings across India :

Job Summary:

Company Name: Mphasis

Designation :  


Service Desk -Technical Support Associate - 7678718

Start-up Companies : Click here
                                                                                                     
Criteria :  
B.E,B.Tech,MCA ,M.E,M.Tech


                       AMCAT Questions : Click here

Skills :
  • Should have good communication skill and basic technical knowledge.
  • Should be ready to work in 24/7 work environment.
  • Active listening and should have remote desktop skills.
  • Good probing skills & Analytical skills would be an added advantage.
  • Should have maximum 1 year of experience in Service Desk/International voice.

Genuine Consultancies : Click here


Job Description :
  • Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLA’s.
  • Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
  • Update users about request status and close request when users are satisfied with solutions
  • Performing Level 1 troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
  • Doing remote desktop troubleshooting.
  • Escalating complex incidents / requests to upstream technical groups.
  • Operating the computer, OS and Knowledge base navigation.

Placement Papers : 



Experience :  Freshers (0-1 yrs)    - More Fresher Jobs



Location :       Pune (Are you looking for jobs in
Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata ?)


How to Apply (Wait for 10 seconds,the link will open shortly) :


Interested and eligible candidates apply this position by following link as soon as possible

DOUBLE CLICK TO APPLY ONLINE !


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