QuadLabs Recruitment 2017 | Application Support Engineer | Freshers/Experienced - Apply Online

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QuadLabs Recruitment 2017 | Application Support Engineer | Freshers/Experienced - Apply Online
Dear Candidates,
We would like to publish below job requirement in your TodaysHotWalkins.com

Greetings to TodaysHotWalkins  from QuadLabs ! We have below job openings for our organization.

We are looking for the fresher/experienced candidates to work as Application Support Engineer at Gurgaon. Both Graduates and Postgraduates are eligible for this post.

(Freshers / Experienced) Job Openings | Application Support Engineer
 @ Gurgaon

Company Profile :

QuadLabs Technologies is a premier travel technology solutions provider with a focus on delivering world-class technology products to the travel industry. We began our operation in 2006 with office in India and now have other offices in Brazil and UAE.
Our products empower Retail Sales, B2B Reseller, Tour Operator and Business Travel intermediaries. We understand the needs of the travel market in diverse geographies and are uniquely equipped to deliver best in class products with the shortest time to market.
Our products help our customers to streamline their business processes, optimize revenue streams and enhance their customer service experience.
Our engineering team has a relentless focus on delivering a scalable and reliable technology platform which can be the growth engine for aspiring travel companies. We specialize in intelligent solutions which have a high degree of adaptability to distinct business processes within the travel domain.

QuadLabs Careers 2017

Job Summary : 

Company Name
Application Support Engineer
Any Graduate/MCA 
Not Disclosed
Job Location

Detailed Eligibility: 

  • Any graduate/MCA (Preferred)
  • Industry Type: IT-Hardware / Application support  /Customer support
  • Functional Area Knowledge: Windows Server, IIS, SQL server, .NET components.

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Industry :  IT Software, Software Services

Job Description

  • Provide first line of support to the customer 24*7.
  • Answers customer queries raised regarding the product.
  • Troubleshoot customer application software issues and follow ups till completion.
  • Understand the issue reported by the customer, analyze and report it in the reporting system
  • Resolve support issues with a focus on root cause analysis to reduce recurring issues.
  • Work closely with the rest of the support team members to resolve issues quickly and efficiently.
  • Keep technical skills and product knowledge up to date through self efforts and internal training.
  • Maintain high level of customer satisfaction and product quality.

Desired Candidate Profile:

  • Dynamic IT professionals with experience in Hardware Support, Desktop Support, and Technical Support
  • Can answer customer queries raised regarding the product.
  • Should have good observation and analyze skills in relation to issues
  • Can handle multiple client Queries and shows courtesy even in pressure situation.
  • Ready to work in 24*7 rotational Shifts.
  • Key Requirements / Skills:
  • Application Support /Technical Support
  • Knowledge of IIS
  • Administrative knowledge of windows 2003 and above
  • Knowledge of SQL server– Database Management – Query execution – Administrative Tasks
  • Server Management /Hardware Support/IIS.
  • Applicant with Programming (Development) background is more preferable.

                                       Something That You Should Put An Eye On

    How to Apply QuadLabs Recruitment Drive :

    Interested and eligible candidates who wish to join QuadLabs for  Application Support Engineer Profile can apply online by using the following link as soon as possible.
    Click here to Apply


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