SAP Labs Career Recruitment 2017 for Freshers | Support Associate | Bangalore

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SAP Labs Career Recruitment 2017 for Freshers | Support Associate | Bangalore 

Company Profile  :

SAP SE  (System analyse und Programmentwicklung; Systems, Applications & Products in Data Processing) is a German multinational software corporation that makes enterprise software to manage business operations and customer relations.

SAP Labs Career 2017


Company Name : SAP Labs

Designation :  
 Support Associate

                                                                                                    


Company Name
 SAP Labs
Profile
 ABAP Developer
Qualification
 B.E,B.Tech,MCA,M.E,M.Tech
Salary
 Not Disclosed
Experience
 0-2 yrs
Job Location
 Bangalore


Skills :
  • Bachelor or Master Degree in Natural Science, Technology, Business or equivalent work experience in related field preferred.
  • Basic understanding IT
  • Basic understanding of core business processes (hereunder HR processes)
  • Must be able to multi-task and work independently, take initiative to prioritize and resolve problems
  • Must have excellent verbal and communication skills
  • Very good analytical skills
  • Good knowledge of data base architectures

Genuine Consultancies : Click here


ROLE DESCRIPTION:

Responsible for internal or customer outsourced business processes.  This will include support of the customer during initial design and implementation, throughout the life cycle of the customer engagement, or for internal business processes required for the ongoing operations of SAP.




EXPECTATIONS AND TASKS:



  • Resolve known errors by means of SAP Notes, Knowledge Base articles, solved customer incidents, documentation, WIKI, or verifying customized entries or hardware parameters
  • Perform root cause analysis and provide solutions
  • Achieve a good level of customer satisfaction
  • Attend e-Learning Lessons, Remote Learning Sessions, Classroom Training and Coaching
  • Share and document knowledge through creation of WIKI entries and Knowledge Base articles
  • Participate in weekend support/ 24x7 support activities
  • Report errors to development organizations
  • Participate in  Knowledge Management (WIKI content, Knowledge Base Articles)
  • Contribute ideas to help towards the PS vision of SWI
  • Volunteer to participate in projects aimed at achieving the PS vision of SWI
  • Carry out new tasks as requested by STM, GFM or GSC Head to help achieve the PS vision of SWI




Location :       Bangalore (Are you looking for jobs in
Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata ?)

How to Apply  :


Interested and eligible candidates apply this position by following link as soon as possible

Apply here


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