Atos Career Recruitment 2018 | B.E,B.Tech,Any Degree | Service Desk Analyst | Bangalore

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Atos Career Recruitment 2018 | B.E,B.Tech,Any Degree | Service Desk Analyst | Bangalore

Company Profile  :

Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Atos Worldline and Atos WorldGrid.


Atos Careers 2017

Job Summary :


Company Name
 Atos
Profile
 Service Desk Analyst
Qualification
 B.E,B.Tech,Any  Degree Management.
Salary
 Not Disclosed
Experience
 2-4 yrs
Job Location
 Bangalore






Company Industry: Information Technology,Management

Skills :
  • Willing work on Shifts
  • To provide first line Helpdesk support to external customers.
  • Assisting them with hardware and software problems via phone, email or Chat.
  • To provide 1st line technical support; answering support queries via phone, email.
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles. 
  • To take ownership of user problems and be proactive when dealing with user issues.
  • To log all calls on the call logging system.
  • Respond to enquiries from clients and help them resolve and hardware or software problems.
  • Maintain a log of any software or hardware problems detected. 
  • Support users in the use of Computer equipment by providing necessary training and advice. 
  • To allocate more complex calls to the relevant IT Support member. 
  • To arrange for external technical support where problems cannot be resolved in house. Skills / Attributes Required 
  • Previous Helpdesk (telephone support) experience.
  • Excellent telephone manner. Experience of using call logging software. 
  • Experience with using and troubleshooting Outlook 2000 within a network environment (permissions, calendar sharing, delegation)
  • Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. 
  • Basic understanding of PC hardware set-up and configuration.

Location :       Pune (Are you looking for jobs in Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata ?)

Only short-listed candidates would be contacted!

How to Apply Atos Recruitment Drive :

Interested and eligible candidates who wish to join Atos for this Profile can register online by using the following link as soon as possible.

Register here 

# Note : please fill out the registration form completely on the above link



  • First Register on the above link and upload your CV
  • All required fields and sections of a CV must be fully completed by the job seeker as indicated in the CV creation page
  • To get call fast , please fill the registration form completely on the above link otherwise company not able to cl you.



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