Dell Recruitment 2018 for Freshers/Experienced | Any Graduates | Technical Associates | Bangalore

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Dell Recruitment 2017
Dell Recruitment 2018

Dell Recruitment 2018 for Freshers/Experienced | Any Graduates | Technical Associates | Bangalore

Company Profile  :

Incorporated as Dell Computer India Private Ltd. in Bangalore in 1996, Dell has been among the fastest growing technology companies in India and continues to be among the top three today.Customers throughout India in large enterprises, small and medium businesses, at home and in government organisations choose Dell to be their trusted technology solutions partner.For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams.We support customers through sales and marketing, customer contact centres, research and development (R&D), IT, manufacturing and services offices in Bangalore, Hyderabad, Chandigarh, Delhi, Pune, Coimbatore, Noida and Chennai. 

Dell Careers 2018

Fresher openings across India :

Job Summary:

Company Name
 Technical Associates 
 Not Disclosed
 0-4 Years
Job Location

Industry: BPO / Call Centre / ITES

Eligibility Criteria : 

  • Minimum Graduates in any stream. (10+2+3)
  • Undergraduates and Masters with at least 12 months of International call center / 24 months of domestic call center or any other domain. 
  • Should have excellent communication skills in English.
  • Need to have Technical troubleshooting Knowledge/Experience 
  • Should be willing to work in shifts in a 24/7 work environment
Skills :

Good Communication Skills

Job Responsibilities : 

  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat and phone.
  • Owns customer issues from beginning to resolution (handles in place).
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.
  • Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Recreates, identifies and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Monitors and tracks issues to ensure accurate resolution

Genuine Consultancies : Click here

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a  company deeply committed to integrity and responsibility.

Job Family: Engineering Development 

How to Apply :

Interested and eligible candidates apply this position by following link as soon as possible



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